FAQ

Education & Program

How is your educational program structured each day?


From the moment children arrive, learning and fun flow naturally throughout the day. Children are supported to develop independence through simple routines such as placing their bag in their locker, getting their water bottle, and putting on their hat for outdoor play. Our educators thoughtfully weave intentional teaching, open-ended play and meaningful interactions into every part of the day.

Is the program child-led, play-based, or more structured?


Our program is strongly child-led and play-based, with structured experiences introduced when they genuinely enhance learning. Educators follow children’s cues, interests and developmental needs to create rich learning opportunities.

How do educators support school readiness?

We embed school-readiness skills throughout the daily program—social skills, emotional regulation, language and literacy foundations, fine and gross motor development, self-help skills, and independence. Our Preschool Program gently prepares children for the transition by incorporating routines and expectations similar to a school environment while keeping learning engaging and playful.

How do you include children’s interests and voices in planning?


Children’s ideas, questions and emerging curiosities are observed daily and used to guide intentional experiences. Educators actively listen to children’s voices, reflect as a team, and plan in ways that recognise each child as an active participant in their own learning.

What qualifications and experience do the educators hold?


Ekidna Dee Why is staffed by a dedicated team of early childhood professionals, including university-qualified Early Childhood Teachers, Diploma educators, and Certificate III educators. We support educators undertaking a traineeship in Early Childhood Education. Many of our team members have long-standing experience in the sector and bring warmth, knowledge and continuity to our service.

How do you support children’s emotional regulation and social skills?


We follow a nurturing, relationship-based approach. Educators model language for emotional expression, support children to name their feelings, and guide them through co-regulation. We use positive behaviour guidance, gentle problem-solving, and encourage empathy and confidence in social interactions.

How do you track and communicate each child’s learning and development?


We use ongoing observations, learning stories, developmental checks, and reflective team discussions. Families receive regular updates, photos, and summaries of learning through our communication platform, ensuring transparency and partnership in each child’s growth.

Daily Routine & Transitions

What does a typical day look like?


A balance of indoor and outdoor play, intentional experiences, group time, meals, rest, and spontaneous learning shaped by the children. Flexibility is key—we work with children’s needs rather than strict time blocks.

How do you support new children settling in?


We prioritise relationships. Families are invited to attend orientation visits, meet educators, and gradually familiarise their child with the environment. Educators provide consistent comfort, reassurance, and connection.

How do you manage transitions between rooms?

Transitions are gentle and planned, based on developmental readiness rather than age alone. Children visit their new room gradually, meet educators, and explore the space before moving up.

How do rest and nap times work?

We follow each child’s individual sleep needs. Younger children rest according to their home routine, while older children have a quiet rest period with the option to sleep if needed

How do you handle toilet training?


We work in partnership with families to support toilet training in a calm, encouragement-based way.

Meals & Nutrition

Are meals provided?

Yes. Children enjoy nutritious, balanced meals and snacks throughout the day.

Do you cater for allergies and special dietary requirements?


Absolutely. We follow all dietary, medical and cultural needs with strict procedures for safety.

Are meals cooked onsite? Can I see a sample menu?


Meals are prepared on site, and families are welcome to view our rotating seasonal menus.

Do you encourage healthy eating and independence?


Yes—children practise self-help skills such as serving food, trying new tastes and learning healthy habits.

Environment & Facilities

Can you tell me about the indoor and outdoor spaces?


Ekidna Dee Why offers warm, homelike learning environments designed to feel safe, inviting, and inspiring. Our outdoor area provides natural play opportunities, physical challenges, and plenty of space to explore.

How do you ensure safety and cleanliness?


We follow strict hygiene procedures, daily safety checks, and ongoing maintenance to ensure the highest standard of care.

What kind of play equipment and resources do children have access to?


A mix of natural materials, open-ended resources, imaginative play setups, art supplies, sensory experiences and age-appropriate gross-motor equipment.

How often do children go outdoors?


We embrace outdoor play throughout the day, depending on weather, with many learning experiences taking place outside.

Communication & Family Partnership

How do you communicate with families?


Through daily face-to-face conversations, our family communication app, and regular updates on each child’s experiences and development.

Is there a family app or daily journal?


Yes—we share photos, stories and daily information through our app.

How can families be involved?


We welcome family input, cultural sharing, events, celebrations, and opportunities to join the centre community.

How do you handle concerns or feedback?

We encourage open communication and address all questions or concerns promptly and respectfully.

Wellbeing, Safety & Inclusion

What is your approach to guiding behaviour?


We use positive guidance, modelling, clear expectations and supportive relationships to help children navigate big emotions and interactions.

How do you support children with additional needs?


We work collaboratively with families and external professionals, adapting environments and experiences to support every child’s success.

What are your educator-to-child ratios?


We meet or exceed NSW regulatory ratios at all times.

What are your procedures for illness, medication and emergencies?


We follow strict policies, including medication authorisations, incident procedures and emergency drills.

How do you maintain consistency with educators?


Many of our educators have been with Ekidna long-term, providing stability, familiarity and trust for children and families.

Enrolment & Fees

What are your fees and inclusions?


Fees include all meals, nappies (if applicable), wipes, sunscreen, and access to all programs and experiences. A full fee list is available upon enquiry.

Do you offer half-days or flexible bookings?


We offer regular bookings with flexibility where possible to support family needs.

What is your waitlist process?


Families can join our waitlist online or in person. Allocation depends on age group, vacancies and priority guidelines.

What are your opening hours?


We operate from 7am to 6pm, Monday to Friday. 52 weeks per year excluding public holidays.

Community & Philosophy

How long has the centre been operating?

Ekidna Dee Why has been part of the community for many years having opened in 2009 and is well-known for its warm, family-focused environment.

What is your educational philosophy?


We believe children thrive when they feel safe, respected and inspired. Our approach blends play-based learning, meaningful relationships, natural environments and high-quality early childhood practice.

How do you connect with the local community?


We foster strong community connections through local events, neighbourhood walks, visits from community helpers, and partnerships with nearby schools and services.

How do you celebrate cultural diversity?


We embrace the diverse cultures within our families through celebrations, stories, food, languages and ongoing learning experiences that promote inclusion and respect.