FAQ

Education & Program

How is your educational program structured each day?

Is the program child-led, play-based, or more structured?

How do educators support school readiness?
How do you include children’s interests and voices in planning?

What qualifications and experience do the educators hold?

How do you support children’s emotional regulation and social skills?

How do you track and communicate each child’s learning and development?


Daily Routine & Transitions

What does a typical day look like?

How do you support new children settling in?

How do you manage transitions between rooms?
How do rest and nap times work?
How do you handle toilet training?


Meals & Nutrition

Are meals provided?
Do you cater for allergies and special dietary requirements?

Are meals cooked onsite? Can I see a sample menu?

Do you encourage healthy eating and independence?


Environment & Facilities

Can you tell me about the indoor and outdoor spaces?

How do you ensure safety and cleanliness?

What kind of play equipment and resources do children have access to?

How often do children go outdoors?


Communication & Family Partnership

How do you communicate with families?

Is there a family app or daily journal?

How can families be involved?

How do you handle concerns or feedback?

Wellbeing, Safety & Inclusion

What is your approach to guiding behaviour?

How do you support children with additional needs?

What are your educator-to-child ratios?

What are your procedures for illness, medication and emergencies?

How do you maintain consistency with educators?


Enrolment & Fees

What are your fees and inclusions?

Do you offer half-days or flexible bookings?

What is your waitlist process?

What are your opening hours?


Community & Philosophy

How long has the centre been operating?
What is your educational philosophy?

How do you connect with the local community?

How do you celebrate cultural diversity?